Existing customer?

Book a walkthrough

Do you know how long an oil change takes in your shop?

Your customers do. They feel every minute of it in the lounge, and they remember it. When someone complains, can anyone tell you where the time actually went?

Or call (205) 855‑6933

Do you really know how long an oil change takes in your shop?

Your customers do. They feel every minute of it in the lounge, and they remember it. When someone complains, can anyone tell you where the time actually went?

Or call (205) 855‑6933

Bay 3 - EMPTY

No active job

Live Dashboard

Bay 3 - EMPTY

No active job

Live Dashboard

Proactive

Fix delays before they’re felt

Automatic

No stopwatch, no clipboard

Profitable

More cars through the same bays

Accountable

Coach with real numbers

This is the part of your shop you can’t afford to guess

Express is your highest-frequency touchpoint. A slow lane doesn’t cost you one bad survey. It costs you the customer, and every RO they would have brought you for years.

29:59

Truth in the shop

Stop managing by guesswork. Our high visibility display gives technicians a real-time countdown for every service. When the clock is public, the "he said, she said" ends and performance improves.

Outcome: Replace finger pointing with visible reality

29:59

Truth in the shop

Stop managing by guesswork. Our high visibility display gives technicians a real-time countdown for every service. When the clock is public, the "he said, she said" ends and performance improves.

Outcome: Replace finger pointing with visible reality

29:59

Truth in the shop

Stop managing by guesswork. Our high visibility display gives technicians a real-time countdown for every service. When the clock is public, the "he said, she said" ends and performance improves.

Outcome: Replace finger pointing with visible reality

Bay - active

29:59

Time Limit: 30 minutes

Silver Sedan

Complete transparency

Give your team a bird's eye view of every express bay. Color-coded tiles provide managers and advisors immediate data to manage customer expectations and keep your waiting room moving.

Outcome: Turn "I'll go check" into instant answers

Bay - active

29:59

Time Limit: 30 minutes

Silver Sedan

Complete transparency

Give your team a bird's eye view of every express bay. Color-coded tiles provide managers and advisors immediate data to manage customer expectations and keep your waiting room moving.

Outcome: Turn "I'll go check" into instant answers

Real-time alerts

Don't wait until an angry customer is asking about their vehicle. Whether a tech is waiting on parts or needs a second opinion, instant push notifications notify you the moment a bottleneck happens so you can step in before it's too late.

Outcome: Secure your CSI and keep your customers

Real-time alerts

Outcome: Secure your CSI and keep your customers

Automatic reporting

Every job, every day, is automatically logged. Instant reports show exactly how much revenue your Express Service drive is leaving on the table with predictive solutions specific to your shop.

Outcome: Make the cost of delays impossible to ignore

Money left on table

$8,420

▼ 12% vs prior

Automatic reporting

Every job, every day, is automatically logged. Instant reports show exactly how much revenue your Express Service drive is leaving on the table with predictive solutions specific to your shop.

Outcome: Make the cost of delays impossible to ignore

Money left on table

$8,420

▼ 12% vs prior

Or call (205) 855‑6933

throw away the stopwatch

You already know the stopwatch doesn’t work

Worse, you find out too late, after the customer is already frustrated or your CSI has taken the hit. By then there’s nothing to coach, because there’s no record of what happened.

BayMetrics starts the clock by itself, so the record exists whether anyone remembers to or not.

Grab a stopwatch, or put kitchen timers on the toolboxes. It works for about a day. Then the lane gets slammed, nobody has a free hand, and the timer is forgotten at the exact moment the data matters most. It isn’t good enough, and you know it.
Worse, you find out too late, after the customer is already frustrated or your CSI has taken the hit. By then there’s nothing to coach, because there’s no record of what happened.
BayMetrics starts the clock by itself, so the record exists whether anyone remembers to or not.

Worse, you find out too late, after the customer is already frustrated or your CSI has taken the hit. By then there’s nothing to coach, because there’s no record of what happened.

BayMetrics starts the clock by itself, so the record exists whether anyone remembers to or not.

Or call (205) 855‑6933

For the General Manager (GM)

Protect your next car sale

Express is where most of your customers actually meet you. When the lane runs on time, they come back for the next vehicle. When it doesn’t, they shop somewhere else and you never hear why.

For the General Manager (GM)

Protect your next car sale

Express is where most of your customers actually meet you. When the lane runs on time, they come back for the next vehicle. When it doesn’t, they shop somewhere else and you never hear why.

For the General Manager (GM)

Protect your next car sale

Express is where most of your customers actually meet you. When the lane runs on time, they come back for the next vehicle. When it doesn’t, they shop somewhere else and you never hear why.

For the Fixed Operations Director (FOD)

Automated accountability

Manage by fact, not by feeling. You get the objective record you need to set firm standards, hold the team to them, and get more cars through the same bays without adding a single person to payroll.

For the Fixed Operations Director (FOD)

Automated accountability

Manage by fact, not by feeling. You get the objective record you need to set firm standards, hold the team to them, and get more cars through the same bays without adding a single person to payroll.

For the Service Manager (SM)

End the finger-pointing

No more he-said-she-said between technicians and advisors. Everyone sees the same clock, so you can fix a bottleneck while the car is still in the bay instead of hearing about it from the customer.

For the Service Manager (SM)

End the finger-pointing

No more he-said-she-said between technicians and advisors. Everyone sees the same clock, so you can fix a bottleneck while the car is still in the bay instead of hearing about it from the customer.

For the Service Manager (SM)

End the finger-pointing

No more he-said-she-said between technicians and advisors. Everyone sees the same clock, so you can fix a bottleneck while the car is still in the bay instead of hearing about it from the customer.

30-MINUTE INSTALL

As simple as a smart doorbell

One device per bay, a power cord, your existing Wi-Fi. Nothing to integrate with your DMS, no setup fees, and no disruption to your shop.

10:01

The clock starts itself

The moment a car pulls into the bay, BayMetrics starts timing it automatically. No stopwatch, no clipboard, no one remembering to hit start.

We put the clock where your tech can see it

A live, color-coded countdown for every job. Green while they’re on pace, then yellow, then red as the clock runs out. For the first time, your tech can see exactly how long the car has been in the bay.

Know your shop from anywhere and everywhere

From your phone or your desk, see the status of your bays at a glance. Your advisors see the same live view and answer a waiting customer without ever leaving the drive.

Purpose-built for the service bay

Not a repurposed security camera or a generic shop app. Every part of BayMetrics exists to answer one question: how long has that car actually been in the bay?

Detection that runs in the bay

Detection runs on the device in the bay, so tracking is instant and never waits on a round trip to a server.

Detection that runs in the bay

Detection runs on the device in the bay, so tracking is instant and never waits on a round trip to a server.

Performance trends, bay by bay

Move beyond a simple stopwatch. BayMetrics tracks performance over time to show you which bays are speeding up and which are hitting a wall.

Predict

Performance trends, bay by bay

Move beyond a simple stopwatch. BayMetrics tracks performance over time to show you which bays are speeding up and which are hitting a wall.

Predict

Adaptive shop benchmarks

No two dealerships are the same. Our system constantly learns your shop's specific rhythm, refining its data to help you set real-world standards your team can hit.

Adaptive shop benchmarks

No two dealerships are the same. Our system constantly learns your shop's specific rhythm, refining its data to help you set real-world standards your team can hit.

Early warnings, before the customer notices

We spot at-risk ROs from how the bay is actually running, then alert you so you can step in before a delay turns into a bad survey.

Early warnings, before the customer notices

We spot at-risk ROs from how the bay is actually running, then alert you so you can step in before a delay turns into a bad survey.

See what's really happening in your bays.

A short walkthrough and a hassle-free quote. Or talk to a real person at (205) 855‑6933.

No hardware to buy

No setup fees

30-minute install

See what's really happening in your bays.

A short walkthrough and a hassle-free quote. Or talk to a real person at (205) 855‑6933.

No hardware to buy

No setup fees

30-minute install

real results

51 minutes to 40, and it held

In the first weeks of running BayMetrics, one dealer cut their average express time by over 20%, and it’s held there since. That’s more cars through the same bays without adding staff, shorter waits in your lounge, and customers who come back.

Prove your capacity

Prove your
capacity

Know how many more ROs your bays can already handle, and prove it with throughput data.

Coach with data

Spot an at-risk RO while the car is still in the bay, and back the conversation with real numbers.

Compare and improve

Compare bays and rooftops, find where training is needed, and measure a process change in days.

of customers leave after poor service.

BayMetrics

stops the loss.

the overview

Take the two‑pager to your team

Everything on this page condensed into two pages you can forward or print: what the device does in an express lane, the result one dealer saw, and what installation actually involves.

See what's really happening in your bays.

A short walkthrough and a hassle-free quote. Or talk to a real person at (205) 855‑6933.

No hardware to buy

No setup fees

30-minute install

See what's really happening in your bays.

A short walkthrough and a hassle-free quote. Or talk to a real person at (205) 855‑6933.

No hardware to buy

No setup fees

30-minute install